Your reservation is fully refundable at any time. If you cancel, the refund will be processed back to the original payment method. However, once you advance your reservation to a configured vehicle order, it becomes non-refundable.
Troubleshooting Reservation and Payment Issues
If you encounter payment discrepancies or issues with unprocessed reservations, follow these steps:
Ensure that the email address and ZIP code entered during the reservation process are correct. Incorrect information may lead to errors.
Retry the payment process by manually entering your card details to avoid possible technical glitches during submission. By adhering to these steps, you can resolve most payment-related issues effectively and proceed with your reservation.
Refunds for reservations in the U.S. typically take 3-5 business days.