Reservation Confirmation
After you complete your reservation, you’ll receive a confirmation email that includes your Reservation Number, along with details about your selected vehicle and payment method.
Creating Your Account
Once you’ve made a reservation, you can set up your online account by clicking the Sign In link in your confirmation email.
You can also create an account directly by selecting Sign In at the top menu of scoutmotors.com.
On that page, enter your email address and click the EMAIL SIGN-IN LINK button. (shown below)
One-Time Use Link
When you initiate account setup via scoutmotors.com, we’ll send you an email with a secure link. Click the link to access the account creation page.
The link to set up your account is valid for one-time use only. If it expires, you can request a new link by going back and clicking the sign-in prompt again.
Once you click the SIGN IN button, you’ll be able to set up your profile and log into your account.
Please Note – You must be on the same device and use the same browser you used for the reservation, otherwise you will see this error message:
Accessing Your Reservation and Account Details
Once your account is set up, sign in at scoutmotors.com to view your reservation and manage your account.
When signed in, you’ll see new menu options at the top of the page: Account, Profile, and Sign Out.
• Click Profile to view and manage your personal information.
• Click Account to view and edit the details of your reservation(s).
Edit or Cancel Your Reservation
From your new account, you can edit your reservation—such as switching to a different model or energy system—or cancel it altogether. Simply click on the Edit Reservation button and you will see the menu below:
Important: Reservation cancellations are final and cannot be undone.
Confirmation Email
If you make any changes or cancel your reservation, we’ll send you an email confirmation with the updated details.